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Riverside in North East - Customer Leaflets

It’s important to us Riverside runs efficiently and in accordance with guidelines provided by The Housing Corporation and central government. We have a range of policies and procedures for our tenants.

They are in PDF format. To be able to view PDF files you need Acrobat reader, which is available as a free download from the Acrobat site.

Customer Leaflets









Housing Association Applicants & Residents


Click on the document for information from the Housing Corporation:
- Customer Charter

Right to Acquire Information


Do you have the Right to Acquire? What is the procedure to follow if you do? How much will it cost? Are there any hidden costs or risks? Click on the document below for information from the Housing Corporation.

- Right to Acquire (176KB)

[To convert a pdf to a text or html document, click on the following link to visit the Adobe online tools section. This will open in a new window.]

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